![]() ![]() At the time of purchase, the best price available will be offered. ![]() Tickets can be purchased up to midnight on the second day prior to train departure. For any further details regarding fares, please consult Trenitaliaâs Conditions of Carriage. More information on how to request a refund.Įligible trains:AV (high-speed) Frecciarossa and Frecciargento, Frecciabianca, IC, ICN, couchettes, sleeping cars, Excelsior carriages. Refunds are not permitted after the departure time of your train. Refunds: passengers may request a refund, up to the departure time of the booked train, subject to a 20% deduction to the original purchase price. Ticketless ticket holders are not permitted to board Regional trains and international service trains (except for Italy-Switzerland trains for domestic routes): if passengers are found travelling on these trains, they shall be considered to be without tickets and will be required to pay the applicable penalty fare. ![]() Should the ticket be used in a time span other than that permitted, the passenger shall be considered to be without a ticket.įor a change of class or service or if boarding a train from a different category for the same route, once again within the same time limit stated above, the price difference between the full price for the train/service used and the amount already paid, plus the penalty fare of â¬10 per passenger, must be paid. even after this time limit, if there is no other train of the same type, you may take the next suitable train to arrive at your original destination from the same or a lower category.from one hour prior to and up to one hour after the departure of the booked train.After departure, this option is no longer permitted.įurther information on how to request a change to passenger nameīoarding another train: for the same route, it is possible to board another train of the same category by contacting train personnel prior to boarding and paying a penalty fare of €10 per passenger: More information on how to request a ticket changeĬhanges to passenger name: this service is permitted free of charge, an unlimited number of times from the day of issue until the departure of the booked train. After your booked train has departed: only once, up to one hour following departure.Ticket changes: permitted, but passengers will be required to pay any difference in price that results from their selected change. More information on how to request a change to your booking If the available Base price for your selected change is lower than the one originally paid, the price difference will not be refunded. If the available Base price is higher than the one originally paid, you will be required to pay the price difference for your selected change (using the âChange Ticketâ feature at points of sale, where permitted). On Frecciarossa, Frecciargento and Frecciabianca trains, booking changes are made in relation to the Base price available at the time of the change and the new ticket will be the same price as that originally paid. After the train has departed: only once, up to one hour following departure.Up to the departure time of the booked train: an unlimited number of times.Once on the train, you will be required to show a valid form of personal identification upon request by on-board personnel. Children over 4 and under 15 may avail of the childrenâs discount (50% off the base price available at the time of sale, in all classes and levels of service for seats, or 30% for couchettes, sleeping cars and Excelsior services). At the time of purchase, the system will offer the best available price for each class or type of service. ![]() The number of seats available for each price level is limited and subject to change, according to the day of the week, the train in question and the class or type of service. On the Frecciarossa, Frecciargento and Frecciabianca trains, there are different price levels for the Base ticket. ![]()
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