If your client hasn’t paid you on time, asking, “Would you prefer to pay another way?” may be all it takes to get paid on time in the future.Ģ. If they pay for everything by credit card and you’re asking for a cheque, they may not ever find the time to locate their chequebook, get a stamp and put the cheque in the mail. It’s an extremely common situation: a client becomes accustomed to paying for almost everything one way, only to become inconvenienced when that payment method isn’t available. How they like to pay: offering your customers more payment options, such as credit card, eCheque or direct BECS bank transfer, ensures that there’s no holdup for an easily avoidable reason.Make sure you know the procedure to expedite smoother, faster payment. Who should get the invoice: sometimes it’s the client themselves, sometimes it’s the accounting department and sometimes it’s both.However, it can be easier to get payment if you’ve determined these two specific logistics of what your client wants and needs in an invoice: If it’s too late for that, don’t get upset. Agree on a preferred invoice payment method up front.įor faster payments, hold the invoice conversation right at the start, before you do the work. Establish a process for following up on overdue invoicesġ. Make it clear on the invoice what your customer is paying for Agree on a preferred invoice payment method up front Use the links below to navigate through the guide, or keep reading to learn more. This guide will help you follow up on late payments and includes payment reminder letter templates to help you write professional, friendly payment reminders. QuickBooks found that more than a quarter of small businesses say it takes more than 30 days to get paid, and more than half of small business owners say late customer payments are the source of their cash flow problems. Now it’s time for your customer to do their part: pay the invoice.Īlmost every small business owner knows the frustration of an overdue invoice. You’ve done your part: you delivered the product or service.
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